Shipping & Return
We offer international shipping all over the world. Delivery time is calculated individually for each country — from 14 days.
Standard shipping on all orders is 30€.
To get more specific information about your address please send us a email: firstname.lastname@example.org or direct message in Instagram with your order preference and address so we can provide you with a quote.
How to make a return
If for any reason you decide to refuse the purchased goods, please send us a email: email@example.com or direct message in Instagram. You have 7 days for to submit an online return request and ship your package. This 7 day period does not include shipping.
Return of goods of proper quality:
- The Customer has the right to refuse the ordered Goods at any time before receiving it, and after receiving the Goods within 7 (seven) days, not counting the day of purchase.
- The return of goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Goods are preserved.
- If the specified Product can be used exclusively by the Customer purchasing it, The Customer does not have the right to refuse a Product that possesses individually defined properties.
- If the Customer refuses the Goods of proper quality, the Seller must return the amount of money paid by the consumer under the contract, except for the seller's expenses for the delivery of the returned goods from the consumer, no later than 10 days from the date of the consumer's submission of the corresponding claim.
- Returning the goods of proper quality, the Seller inspects the goods for the presence of a creases, stains or other possible damage. The Seller records all the detected defects of the goods with the help of photo and video shooting, and also reflects them in the Act of returning the goods of proper quality. At the initiative of the Seller, it is possible to examine whether the goods were in use. If, as a result of the examination, it is revealed that the goods were in use, the Buyer is obliged to reimburse Nude Story for the cost of the examination.
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